Refund and Returns Policy – Waystria

Effective Date: 01.01.2026

At Waystria, all products are digital downloads or personalized services. Due to the nature of digital content, standard returns are not available.

Digital Products

• Digital guides, travel kits, and downloadable templates cannot be refunded once access has been granted.
• If a file is corrupted or fails to download, contact support@waystria.com, and we will provide a replacement promptly.

Personalized Services

• Refunds are considered only if the service is not delivered as described.
• Contact support@waystria.com within 14 days of the expected delivery date to request a review.
• Refund decisions will be evaluated on a case-by-case basis.

Requesting Support

• Provide your order number and details of the issue.
• Our team will review and respond promptly, aiming to resolve any issues efficiently.

Important Notes

• Once delivered, digital products cannot be returned.
• Personalized services are flexible but must follow the timeline agreed upon during purchase.